How to Cancel USAA Auto Insurance: A Step-by-Step Guide


Thinking of canceling your USAA Auto Insurance? Follow this comprehensive guide to cancel your policy in just a few steps while saving some valuable money throughout the process. You’ll also find top tips, valuable insights and answers to some common questions related to how to cancel USAA Auto Insurance. Read on to learn exactly how to cancel your policy and discover if it’s the right move for you.

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Reasons to Cancel USAA Auto Insurance

Thinking about dropping your USAA auto insurance coverage? Here are a few reasons you might be looking to cancel:

  • Better rates: Found more affordable auto insurance — that still meets your coverage needs? If you suddenly end up saving cash, this could be your reason why.
  • Changing needs: Your current policy no longer fits your driving or vehicle usage habits.
  • Relocating: Moving to an area or state where the carrier doesn’t offer coverage.
  • Bundling insurance: Decided to bundle auto insurance with another carrier, potentially saving more on a combined plan.
  • Customer service qualms: You had a negative experience with customer service or concerns about the claim process.
  • Selling or no longer owning a vehicle: You no longer own a vehicle or have sold your car and no longer require auto insurance coverage.

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How to Cancel USAA Auto Insurance

Option 1: Cancel by Phone

To cancel your USAA auto insurance policy over the phone, follow these steps:

  1. Call USAA at [phone number] and navigate through the available options to speak with a representative.
  2. Inform them that you wish to cancel your auto insurance policy.
  3. Be prepared to answer some questions to confirm your identity and policy details.
  4. Discuss any potential refunds or outstanding balances with the representative.
  5. Request a confirmation email or letter stating that your policy has been canceled.

Option 2: Cancel Online

Canceling your USAA auto insurance policy online can be done by following these steps:

  1. Log in to your USAA account on their official website.
  2. Navigate to the auto insurance section and locate the cancellation option.
  3. Follow the provided instructions to initiate the cancellation process.
  4. Provide any necessary policy and identity verification details as requested.
  5. Review the cancellation details and confirm the termination of your policy.
  6. Take note of any refund amount or outstanding balances specified during the cancellation process.

Option 3: Cancel by Mail

If you prefer to cancel your USAA auto insurance policy by mail, you can do so by following these steps:

  1. Write a formal letter addressed to USAA, stating your intention to cancel your auto insurance policy.
  2. Include your policy number, full name, contact information, and the effective date of cancellation.
  3. Clearly express your desire to terminate your policy and request a written confirmation.
  4. Send the letter to the designated USAA mailing address provided in your policy documents.
  5. Consider sending the letter via certified mail or with tracking for added assurance and record-keeping.

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Tips for a Smooth Cancellation Process

To ensure a smooth cancellation process and avoid any potential issues, keep the following tips in mind:

  • Check for any cancellation fees or penalties outlined in your policy documents.
  • Review the refund policy to understand the amount you may receive upon cancellation.
  • Notify your new insurance provider of the cancellation to avoid a lapse in coverage.
  • Return any required documentation, license plates, or identification cards to USAA if necessary.
  • Keep copies of all communication, written confirmations, and cancellation receipts for your records.
  • Update any automatic payment methods you have set up to avoid future charges.

Frequently Asked Questions about Canceling USAA Auto Insurance

Q: Will I receive a refund if I cancel my USAA auto insurance?

Yes, USAA typically provides refunds for the remaining unused portion of your premium after canceling your policy. The amount will depend on various factors such as the timing of the cancellation and any applicable fees.

Q: Can I cancel my USAA auto insurance at any time?

Yes, you have the freedom to cancel your USAA auto insurance policy at any time. However, it’s important to consider any potential cancellation fees or penalties that may apply.

Q: Will canceling my USAA auto insurance affect my credit score?

Canceling your USAA auto insurance policy is unlikely to directly impact your credit score. However, it’s important to maintain continuous auto insurance coverage to demonstrate responsible financial behavior and avoid potential future issues.

Q: Can I cancel my USAA auto insurance policy mid-term?

Yes, you have the option to cancel your USAA auto insurance policy mid-term. Keep in mind that you may be subject to applicable cancellation fees or penalties as outlined in your policy.


Canceling your USAA auto insurance policy doesn’t have to be a daunting process. By following the steps outlined in this guide, you can navigate the cancellation process smoothly while considering potential savings. Whether you choose to cancel over the phone, online, or by mail, be sure to review the tips provided to ensure a hassle-free experience.

Remember to notify your new insurance provider and keep essential documentation for your records. If you have any further questions, USAA customer support will be happy to assist you. Take control of your auto insurance needs by canceling your USAA policy today.

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